Who is responsible
Opulnt Digital LTD (company number 15977631) is the controller for information collected through this website. Contact [email protected] about this notice or your information.
Information you provide
A Free Demo request asks for your name, business, email, industry, country, estimated page count, budget range, website goals and project brief. You may also provide a telephone number, website URL and additional information. General enquiries ask for your name, business, email and message. Please do not submit sensitive information or information you are not authorised to share.
How enquiries are used
Enquiries are stored in Website OS to review your request, respond to you and manage follow-up. We record submission time and privacy acknowledgement. Demo records may be manually transferred to Main Opulnt OS by an administrator; general enquiries are excluded from that transfer. Internal notes and enquiry status help organise follow-up. A request does not subscribe you to a mailing list.
Lawful basis — decision required
FINAL REVIEW: Confirm the lawful basis for responding to requests, project planning, security and administrative record keeping. Steps requested before a contract and legitimate interests may be relevant, depending on the circumstances; any legitimate-interest assessment must be completed where relied on. A privacy acknowledgement is not consent for every use of personal information. Optional analytics is controlled separately.
Website operation and analytics
The website uses security checks and rate limits to reduce abuse, including hashed network and email identifiers. Authentication storage supports private administrator access. Optional public-page, visitor and session analytics is off until you accept in Cookie Settings. Visitor-only Google Analytics is enabled only for eligible public visits after acceptance. Forms, lead events, campaign attribution and advertising signals are excluded. See the Cookie Policy for the current implementation and outstanding deployment inventory review.
Optional Umami analytics — local release draft
LOCAL DRAFT: Umami collection remains disabled; the following describes the proposed separately approved release. With your separate consent, Opulnt Digital LTD uses Umami Software, Inc. to measure eligible public page views, visitors and sessions so we can understand and improve this website. We rely on consent for this optional analytics processing. Our implementation sends the website identifier, hostname, canonical public path and the fixed title ‘Opulnt Digital’. It does not send form contents, lead identifiers, URL queries or fragments, referrers, campaign information, advertising signals, custom events or user-assigned identifiers, and does not enable session replay or heatmaps. Network requests still expose information such as IP address and browser User-Agent to the receiving service; we do not describe this as collecting no personal data.
Independent choices and retained-data rights — local release draft
You can choose Umami independently of Google Analytics and Runable in Cookie Settings. Accept either option, both or neither. Changing or withdrawing one choice does not change the other; Reject optional turns both off. Each choice expires independently after 180 days. Withdrawal stops future collection for that option and does not affect the lawfulness of processing before withdrawal. It does not mean that retained personal data is exempt from deletion: we handle applicable erasure and recipient-notification obligations, subject to legal exceptions. Contact [email protected] about retained information or your rights. Because we do not assign you a personal account or tracking identifier for this analytics, we may need limited additional information to establish whether particular records relate to you; we will explain if we cannot identify those records. Your rights and ability to complain to the ICO are described below. FINAL REVIEW: approve the practical withdrawal, erasure and recipient-notification procedure before publishing this operational commitment; per-visitor deletion feasibility is not yet established.
Umami retention and transfers — decision required
FINAL REVIEW: The owner's preference is rolling 180-day event/session retention, subject to vendor availability and legal appropriateness. This is not configured or confirmed and is not the browser preference lifetime. Approve actual event/session, log and backup retention periods or meaningful deletion criteria and a workable deletion procedure before collection. Confirm the applicable customer/DPA terms, actual processing countries and recipients, UK transfer safeguards and how a copy can be obtained via [email protected]. The selected EU account region does not establish EU-only processing. These unresolved facts prevent publication of a final Umami notice or activation of collection.
Email and service providers
Administrator notifications are sent through the configured email provider, Resend. Hosting, database, authentication and platform providers support the website and Website OS; the managed platform supplies analytics. These services may process relevant information to perform their role. FINAL REVIEW: confirm provider names, contractual roles, subprocessors, processing locations and any international-transfer safeguards before approving this notice. We do not claim that all processing remains in the UK.
Retention — decision required
FINAL REVIEW: Set and document retention periods or meaningful deletion criteria for unsuccessful enquiries, active project records, internal notes, email copies, backups, security records and analytics. These decisions have not yet been approved. No automatic deletion schedule is promised by this draft. Requests concerning existing information can be sent to [email protected].
Security
Access to Website OS is restricted to the authorised administrator. The application uses server-side validation, access checks and safeguards against duplicate or abusive submissions. No website or storage system can guarantee absolute security. FINAL REVIEW: confirm operational access, backup and incident-response procedures.
Your rights and choices
Depending on the circumstances and lawful basis, UK data-protection law may give you rights of access, correction, erasure, restriction, objection and portability. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You can change optional analytics preferences through Cookie Settings. Contact us to exercise your rights; identity checks may be needed. Rights are subject to applicable exceptions.
Right to object and complaints
You may object to processing based on legitimate interests in the circumstances provided by law, and to any direct marketing. Contact [email protected]. You can also complain to the Information Commissioner's Office at ico.org.uk. You do not have to contact us first.
Changes to this notice
We will update this page when the website's processing changes. The date and review status shown here identify the current draft; they are not a claim that the outstanding decisions have been approved.